Terms of service

OVERVIEW
This website, www.cordeliamae.co.za is owned and operated by Corentia (Pty) Ltd with registration number 2022/818186/07. Throughout the site, the terms “we”, “us” and “our” refer to Corentia (Pty) Ltd. We offer this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

This website is an e-commerce store in the industry of selling originally created digital products specifically focused on self-improvement and mindset development. Our products include, but are not limited to, downloadable MP3 audio tracks, PDF’s or other digital documents and may from time to time include products containing video content. All our products are exclusively for educational purposes and are not designed as medical advice of any kind. Please consult your relevant medical practitioner for any diagnosis and treatment of any potential conditions you may have.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website at any time at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
Our Service is intended for users who are at least 18 (eighteen) years old. Persons under the age of 18 are not permitted to use or register for our Service.

By using our Service, you warrant that you are at least 18 years of age and that you have full legal capacity to accept our Terms and Conditions and to make use of our Service.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are the owners of all content included in this website, such as text, images, photographs or other graphics, logos, audio clips, buttons, databases, software, source code, functionality and website designs (collectively. “the content”). Our content is protected by South African and international copyright laws.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

While we make all reasonable efforts to ensure that all information provided by us is accurate at the time of its inclusion on our website, you acknowledge and understand that there may be errors, inaccuracies or omissions in respect of which we exclude all liability. We shall take all reasonable efforts to accurately reflect the description, availability, purchase price of products on our website. However, should there be any errors of whatsoever nature on the website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error. We shall not be bound by any incorrect information regarding our products displayed on any third-party websites.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES – NATUE AND ACCEPTABLE USE
We sell products of a digital nature, including but not limited to audio tracks and digital documents. All our products are downloadable.

After payment is received you will receive a download link to download the purchased product.

We are the creators of all our products and services. All our products are exclusively owned by us at all times.

Acceptable use of our products include:

Personal use for educational or entertainment purposes as intended by the nature of the product.
Downloading the product for personal use to your electronic device.
Storing the downloaded digital product on your device for future use.

You are expressly prohibited from:

Reselling any of our products or services;
Sharing or distributing any of our products with anyone else in any manner without our express prior written consent;
Modifying any of our products without our prior written consent;
Copying or remaking any of our products, or any parts thereof, and distributing it as your own creations;
Using any of your products for commercial purposes without our prior written consent.

We endeavour to provide an accurate description of all our products to enable our customers to make an informed choice. You however acknowledge that the products are sold “as is” and without any warranties.

We reserve the right to amend or modify any of our products, product descriptions or product pricing at any time, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Digital products are available for download by the customer after successfully purchasing a digital product. You hereby acknowledge that the products are of a digital nature, you will not receive a physical product.

Due to the nature of digital products, all our products and services are not refundable. All purchases are final. In the event that you are experiencing technical difficulties and are unable to download a product purchased, please contact us at info@cordeliamae.co.za for assistance.

You expressly acknowledge that our products and services are offered for educational and entertainment purposes and are not intended diagnose or treat any medical condition. Please seek assistance from your relevant healthcare professional for diagnosis and treatment of any medical condition.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You specifically acknowledge that providing an incorrect email address will result in you not receiving the download link for the digital product after purchasing and we shall not be liable for any loss as a result of any incorrect information provided. We urge you to ensure you provide accurate information.

SECTION 7 – PAYMENT METHODS
By placing an order you will be directed to the payment page. The merchant outlet country at the time of presenting payment options to the customer is South Africa. Transaction currency is South African Rand (ZAR).

We accept the following forms of payment:

Credit Card (Visa & Mastercard)

Debit Card (Visa & Mastercard)

Apple Pay

Samsung Pay

Instant EFT by Payfast

SnapScan

Zapper

QR Code Apps (Scan to pay)

All payments will be processed through Payfast, a secure payment service. For more information, please refer to our Privacy Policy.

You will receive an email once the payment of your order is confirmed, containing the full particulars of the payment made.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

(1) to maintain any comments in confidence;

(2) to pay compensation for any comments; or

(3) to respond to any comments.

Although we do not have any obligation to review any submitted content, we reserve the right to remove any content from our website at our sole discretion where we deem such content to be in contravention of this Terms and Conditions, or to be harmful in any way. We reserve the right to immediately suspend or terminate the user account of any user who post any content in contravention with our Terms and Conditions without any notice to such user.

By using our website, you warrant that:

you own or otherwise control the rights to any and all content you post on our website; and
the content you post will not cause any harm or injury to any person or entity.

By submitting or placing any reviews or content on our website (other than Personal Information), you automatically grant us and any of our affiliates royalty-free, perpetual, irrevocable right and licence to use, reproduce, copy or distribute such content in whole or in part and to incorporate it in other works in any form, media, or technology now known or hereinafter developed, for the full term of any copyright that may exist in such content.

You hereby indemnify us and its affiliates, owners, employees and any other related party, against any claims of whatever nature resulting from any content placed or submitted on its website.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES OF WEBSITE AND SERVICES
You agree to use this website for lawful purposes only. If you are using this website from any location other than South Africa, you do so at your own initiative and you are responsible for compliance with any applicable local laws.

You are prohibited from posting or transmitting, by means of reviews, comments, suggestions, ideas, questions or other information through the website, any content which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane or hateful, or racially, ethnically or otherwise objectionable content of any kind, which content includes but is not limited to:

any content that is discriminatory on the grounds of race, gender, marital status or religion; or
any content that encourages conduct that would constitute a criminal offence or give rise to civil liability, or otherwise violate any laws of South Africa; or
any content that constitutes an invasion of privacy; or
any content that is an infringement of any intellectual property right; or
any content that contains software viruses; or
any content that constitutes a political statement, commercial solicitation, or “Spam”.

The following activities on or through our website is expressly forbidden:

Attempts to gain unauthorised access to our website, networks, data or related systems.
Systematic retrieval of data or other content from our Services to create or compile, directly or indirectly, a collection, compilation, database.
Defrauding, tricking, or misleading us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Disabling, circumventing, or otherwise interfering with security-related features of our website, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of our Services or the content contained therein.
Disparaging, tarnishing, or otherwise harming, in our opinion, us or our website in any manner.
Using any information obtained from our Services in order to harass, abuse, or harm another person or entity.
Making improper use of our support services or submit false reports of abuse or misconduct.
Using our Services in a manner inconsistent with any applicable laws or regulations.
Engaging in unauthorised framing of or linking to our Services.
Uploading or transmitting (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of our website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the website.
Engaging in any automated use of the system, such as using scripts to send comments or messages, or using any data mining techniques, robots, or similar data gathering and extraction tools.
Deleting the copyright or other proprietary rights notice from any content.
Attempting to impersonate another user or person or use the username of another user.
Uploading or transmitting (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms').
Interfering with, disrupting, or creating an undue burden on our Services or the networks or services connected to our Services.
Any harassment, intimidation, or threatening any of our employees or agents engaged in providing any portion of our Services to you.
Attempting to bypass any measures designed to prevent or restrict access to our Services, or any portion thereof.
Copying any of the ideas, graphics, features, functions or content of our website.
Copying or adapting our Services' software, including but not limited to PHP, HTML, JavaScript, CSS or other code.
Deciphering, decompiling, disassembling, or reverse engineering any of the software comprising of or in any way making up a part of our website or any part of our Services.
Using launching, developing, or distributing any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses our website, or using or launching any unauthorised script or other software.
Accessing the website for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purpose.
Making any unauthorised use of our Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
Using the website or any part of our Services as part of any effort to compete with us or otherwise use our website or the content of our website for any revenue-generating endeavour or commercial enterprise.
Transferring your profile to any other person or entity or sharing your account with any other person or allowing any other person access to your account.
Using our Services to advertise or offer to sell goods and services.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Corentia (Pty) Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Corentia (Pty) Ltd and our parent, subsidiaries, affiliates, partners, officers, direcotrs, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms and Conditions and our relationship as well as any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of our website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.

In the event of any dispute, you agree that the sale occurs in the Pretoria, Gauteng Province and you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa Gauteng Division, Pretoria notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court. We may, however, at our discretion approach any other competent legal forum and is not exclusively bound to approaching the High Court of the Republic of South Africa Gauteng Division, Pretoria.

SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify or amend the Terms and Conditions contained in this policy at any time without notice to you. If you are not satisfied with the amended Terms and Conditions, you should refrain from using our Services, as your continued use of our website or Services is deemed to constitute your acceptance of the Terms and Conditions as amended and in force at the time of your use.

We advise you to read and take note of these Terms and Conditions each and every time you visit our website, as they may have been modified since your last visit. You shall be deemed to have read, understood and accepted the latest version of the Terms and Conditions available on our website whenever you visit our website or make use of any of our Services.